Infinite Healing and Wellness (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website located at https://www.infinitehealingandhealth.com (collectively, the “Services”).

 

By accessing or using our Services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

 

a. Information You Provide

 

We may collect information that you voluntarily provide, including:

• Name

• Email address

• Login credentials (for account access)

• Profile picture (optional)

 

We do not require users to upload sensitive personal or health-related information.

 

b. Automatically Collected Information

 

When you use our Services, we may automatically collect:

• Device type, operating system, and app version

• App usage and interaction data

• Log data and crash reports for performance and security purposes

 

2. Authentication

 

User login is required on the mobile application.

We use Firebase Authentication to securely manage user accounts and login credentials. We do not store plaintext passwords on our servers.

 

3. Payments and Bookings

 

All payments and appointment bookings are handled through Acuity Scheduling, a third-party service provider.

 

We do not collect, store, or process:

• Credit card numbers

• Bank details

• Payment credentials

 

Payment information is processed securely by Acuity in accordance with their own privacy and security policies.

 

4. How We Use Your Information

 

We use your information to:

• Provide and maintain the Services

• Authenticate users and manage accounts

• Display user profile information (such as profile picture)

• Respond to support requests

• Improve app stability, performance, and security

• Comply with legal obligations

 

5. Analytics and App Improvements

 

Currently, we use Firebase only for authentication.

 

In the future, we may use analytics tools (such as Firebase Analytics) to better understand how users interact with the app and to improve functionality. Any such data collection will be limited to usage and performance metrics and will not include sensitive personal data.

 

6. Data Sharing

 

We do not sell your personal information.

 

We may share information only:

• With trusted service providers (e.g., authentication, hosting)

• To comply with legal requirements

• To protect the rights, safety, and security of users and our Services

 

7. Data Security

 

We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of electronic transmission or storage is 100% secure.

 

8. Data Retention

 

We retain personal information only for as long as necessary to provide the Services or as required by law. Users may request account deletion by contacting us.

 

9. Children’s Privacy

 

Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.

 

10. International Users

 

If you access our Services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ.

 

11. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Services constitutes acceptance of the updated policy.

 

12. Contact Us

 

If you have questions or concerns about this Privacy Policy, please contact us at:

 

Infinite Healing and Wellness

Email: infinitehealing4@gmail.com

Phone: (+1) 908-936-4139